Refund policy
VOLUME + TASTE
We believe strongly in the benefits of Popstar Volume + Taste and want you to feel confident giving it a try. That’s why we offer a 60-day money back guarantee on your first bottle of Popstar Volume + Taste.
Important: Popstar Volume + Taste is a daily supplement, and like most supplements, the effects build over time. We ask that customers complete the full bottle before requesting a refund to give the product a fair chance to work. For best results, take 4 capsules daily with 16 ounces of water.
DELAY SPRAY
For customers using Popstar Delay Spray, please keep in mind that the number of sprays needed can vary from person to person. If you're not seeing the desired results, you may need to increase the number of sprays gradually, up to 10 sprays per use.
Let the product fully absorb for about 10 minutes before any contact for best results.
SWMR FERTILITY
For customers using SWMR Fertility, we stand behind the science and understand how important results are, especially when you’re trying to grow your family.
SWMR Fertility is designed to be taken daily (3 capsules with 12 ounces of water) for a minimum of 75 days to allow the full formula to take effect. Like most supplements, benefits build gradually with consistent use.
If you do not see improvement in your semen analysis after 75 days of consistent use, we’re happy to offer a refund as part of our money back guarantee.
POPSTAR PLAY PERSONAL LUBRICANT
Changed your mind? Send your unopened bottle back within 60 days of purchase, and we’ll issue a full refund as long as it's in brand new condition.
AUTO-SHIP SUBSCRIPTION CANCELLATION POLICY
You can cancel your subscription at any time through your customer portal. Please note: Cancellation only applies to future shipments and does not cancel an order that already processed. To avoid being charged for a scheduled recurring order, please ensure your cancellation is completed at least 24 hours before your next processing date.
If you have questions or need support, email us anytime at support@popstarlabs.com. We’re here to help.